Returns & Exchanges

We want you to be completely satisfied with your beauty technology purchase, which is why we offer a 30-day return window for unused items in their original packaging. For devices that fall under our specific money-back guarantees, please ensure all original accessories and documentation are included.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your device in its original box, ensuring all chargers, manuals, and protective inserts are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your parcel.

• 4.
  Receive Your Refund

  Once our quality control team inspects the device and confirms its condition, your refund will be processed to your original payment method within 5-10 business days.